FAQs

Where are you located?

Narangba, Q, 4504

When and where do you deliver?

Delivery is free within the Narangba postcodes. Free flexible collection times are also available. Delivery times vary from 8am to 6pm. Delivery costs are calculated at the checkout. Please read our T & C’s page for more information here.

How much notice do you need when ordering a balloon?

Please give us at least 72 hours when ordering balloons. Feel free to check in with us for last minute orders as we will try our best to accommodate you if we are able to, there are however, no guarantees. Giving us as much notice as possible enables us to ensure we have the colours and specialist items you may require. Check out our colour options here.

How long will my balloons last?

There are never any guarantees when it comes to balloons. Air filled balloons generally last longer than helium balloons. Weather and temperature fluctuations can adversely affect a balloons performance. Please read our helium guide for approximate float times here.

What is PEBA?

PEBA (Pro Environment Balloon Alliance) is an organisation we are proud members of, driving environmentally responsible change. PEBA is committed to reducing balloon litter and any potential effects on wildlife by eliminating the deliberate release of balloons. For more information please click here. For this reason we do not sell nor condone the sale of balloons for release into the environment.